Tuesday, April 5, 2011

Strong Bookings and Headcount Growth Carrying Accenture - Seeking Alpha

Strong Bookings and Headcount Growth Carrying Accenture - Seeking Alpha

Accenture (NYSE:ACN) is a major player in technology consulting where it competes with IBM (NYSE:IBM), HP (NYSE:HPQ) and Deloitte Consulting. Through a large number of skilled technology consultants, Accenture helps its clients to develop and implement customized IT strategies.

Accenture reported strong results in its recent fiscal Q2’11 earnings release, raising the outlook for the full fiscal year’s revenues. The firm generated $6 billion in net revenues during the quarter, an increase of 17% over the same period last year and above guidance of between $5.6 billion and $5.8 billion. Consulting revenues grew 20% over last year to $3.5 billion for the quarter. Outsourcing revenues were strong as well, up 13% over last year to $2.5 billion.

We currently have a price estimate of $51.92 for Accenture’s stock, roughly 5% below market price.

(Chart created by using Trefis' app)

Accenture Generates Strong New Bookings

Accenture delivered strong bookings and revenue growth in fiscal Q2’11. New bookings for the quarter were $7 billion, the highest in 10 quarters. The technology consulting and systems integration segments delivered the strongest gains in bookings. Technology outsourcing and BPO bookings also grew significantly.

Accenture to Hire 64,000 in Fiscal Year 2011

Accenture’s headcount stood at 204,000 at the end of fiscal year 2010. The firm plans to hire more than 64,000 people in fiscal year 2011, and had only reached a total headcount of 215,000 at the end of fiscal Q2’11. Adjusting for the firm’s attrition rate of around 14%-15% over the first two quarter, Accenture’s headcount could increase by 10% for the full year 2011.

Our base case forecasts suggest a 2% increase in Accenture’s technology consultant headcount during 2011, to about 17,800 employees. However, a 10% increase in technology consultants, to about 19,200 in 2011, would add about 2% to our $51.92 price estimate for Accenture’s stock. But technology consulting is just one business segment for Accenture. A 10% increase in headcount across all Accenture business segments would add about 7% to our price estimate for the company’s stock.

Friday, April 1, 2011

Accenture offers digital mail service as postal market transforms - 4/1/2011 - Computer Weekly

Accenture offers digital mail service as postal market transforms - 4/1/2011 - Computer Weekly


Accenture has added digital mail to the line of services it offers to postal agencies across the world to help them fend off new competition as traditional mail volumes drop dramatically.

The service provider has 20 corporate postal services customers and estimates its postal services systems deliver half of the world's mail.

With traditional mail volumes expected to fall by over 40% by 2020, digital mail offers an alternative. Digital mail converts traditional mail such as utility bills into a digital format and sends it to a secure mailbox, keeping it separate from e-mail.

Accenture recently presented research at the European Postal Conference in London. It found that mail is expected to decline by 44% by 2020, to 165.2 billion pieces compared to 297.2 billion pieces in 2009 volumes for 26 postal agencies included in its research.

Wednesday, March 9, 2011

Consulting: Facts and Trends

Management consulting is not losing its allure. With the demise of investment banking jobs, many MBAs in 2009 are talking about B2C - i.e., "Back to Consulting". Consulting firms are hiring although they remain selective - particularly in the top shops like BCG and McKinsey.

Less faddish junk and more focus on business. Management consulting firms have been racked by trends in the last 20 years - such as business process reengineering. Today, the large strategy houses are ever more focused on delivering good product - building businesses on paper from the ground up; analyzing profitability; growth potential; competitive dynamics and segmenting customers.

Explosion of smaller shops. It has become ever easier for small firms to navigate the marketplace due to better electronic tools, availability of relevant datasets and the general escape of qualified professional consultants from the "grind" to be found in the larger firms.
Some of the best people in consulting work in small firms. The reason is that the best people may prefer the autonomy and impact that they can have there. The responsibilities of a consultant are significant, regardless of the size of the practice. Its much more like being an attorney; an attorney in a small firm can have a very large case.

Although it can be rewarding to work in a small firm, it's tough to make it in solo consulting because of the difficulty of maintaining credibility and marketing yourself. Only one in ten solo consultants lasts for ten years.

Growing sophistication of "pyramid power". The way to make money in a large consultancy is to sell projects that use substantial amounts of mid and junior level resources, to then bill out those resources at a substantial margin and distribute the profits up the pyramid. Firms are increasingly focused on doing this efficiently. Compensation in certain firms at the partner level is running over $2 million a year.

The business of consulting is large. Last year, over 200,000 consultants sold over $100 billion of advice. Today, technology planning, strategic services and enterprise consulting represent 35 percent, 20 percent and 15 percent roughly of the worldwide consulting spending.

It is very hard to break into the top firms in consulting like Bain, McKinsey, and BCG. McKinsey targets hiring at top MBA schools including Harvard Business School, Wharton, Stanford, Sloan (MIT), Kellogg (Northwestern) and INSEAD. That said, the firm hires heavily at these schools.

The pursuit of specialized knowledge is rising rapidly. Firms are looking for consultants with very specific knowledge in areas like logistics management, knowledge management, data warehousing, multimedia, client-server development, sales force automation, electronic commerce, brand management and value management. Many large consulting firms also have practices targeted at particular industries--for example, pharmaceuticals, chemicals, and electric power--which require specific technical qualifications.

While consulting firms have traditionally targeted MBA students, they have becoming more willing to hire students with Ph.D degrees, lawyers and engineers and put them through business training. McKinsey has a three week mini-MBA course, and reports that only 44% of their consultants hold an MBA, while 24% have a master's degree in another field and 22% have an M.D. or Ph.D.

That said, its important to show an open mind as an engineer or techie entering consulting. While consulting firms are always looking for sharp people with good analytical skills, surprisingly they are often hesitant to hire engineers because of fear that they can't break out of the box. Rigid thinking that can't adapt to business situtations is the worry. A good way to get a consulting position with engineering experience is to convey flexible thinking in an interview. Even better would be successful business experience where you applied your engineering know-how to solve a business problem.

The accounting firms are back. After Sarbanes-Oxley in 2002 the large accounting firms disposed of their consulting practices (except Deloitte). These disposals had five year non-competes generally. Now, they are reversing themselves and there is a gigantic hiring wave coming out of firms like Ernst & Young, KPMG and PWC. The focus is on areas like systems integration and industry level consulting but there is also interest in getting into strategy consulting in a bigger way.

"Relationship consulting" is on the rise. This involves working with a company over many years to ensure continued monitoring, discussion and implementation of new ideas.
Longer consulting contracts have brought higher fees. It is not uncommon for a long-term consulting contract to cost over $20 million in consulting fees.

Growth in consulting has slowed in the U.S., but continued growth is expected in other countries. U.S. consultants have been consulting for major firms around the globe while helping companies at home such as AT&T and Avon Products crack foreign markets. The Big Six accounting firms and McKinsey have had a strong presence in Europe for many years. The global focus of consulting growth has created high demand for foreign students and those who speak two or more languages fluently.

This growth in foreign business will be particularly significant in developing countries. The reason is simple. There is a narrowing gap between developing and developed economies. Consultants are helping to bridge that gap by bringing solutions and ideas to firms in economies as diverse as China, Brazil, and South Africa. Because these ideas are creating huge amounts of value, the demand for consultants' services has skyrocketed globally and should continue to do so for the next several decades, despite temporary cyclical slowdowns. Several of the main strategic consulting firms are now realizing over half of their revenue outside of the First World.

As you go through school, try to develop a framework that you can use to analyze and think about developing economies by taking courses in development economics, trade and international finance. Don't forget foreign language courses. And if you're lucky enough to to spend a semester or more living abroad, spend as much of it as possible living like and socializing with the residents of your host country, not hanging out in an expatriate ghetto with friends and fellow students from home.

It is now standard practice to include members of the management of the client firm as part of the consulting team. This eases implementation of recommendations and can commit the client to buying into new ideas.

Many consulting firms use the case interview method where you are presented with a business situation and asked to suggest a solution. Charles Wendel, VP of Mercer Management Consulting, justified this approach by saying that "We want to get the people who are the most mentally alert and intellectually alive and the case approach works particularly well." (Business Week)

According to a hot consultant at Bain & Co: "Its a funny business. Almost 100% of the it comes from referrals. You do a great job for one company. And a board member there who's part of another company brings you in. You do a good job there and that leads to more business elsewhere. This means that it is crucial as a consultant to have a total client focus on every job. Your future in the business depends on how well you do in generating enthusiasm and answers that work on every engagement."

Be sure to ask about the extent and type of training that you will get as a consultant. Some firms favor the hit the ground running model of consultant, while others would like to mold you to their culture and values through a training program. Training is a good thing and the best firms have lots of it.

One of the largest practice areas is health care. Health care payment and delivery systems are changing rapidly, generating high demand for consultants to help health care organizations change through alliances, innovation, management care, access strategies and quality improvement.

Another hot practice area is sales force automation. Many firms with large sales forces are finding that they can vastly improve their marketing effectiveness by providing seamlessly integrated wireless PDAs, contact management systems, easily accessible support databases, e-mail systems.

Source: http://www.careers-in-business.com/

Monday, March 7, 2011

Accenture wins Procurement Transformation Contract from City of London Corporation

LONDON; March 2, 2011 – The City of London Corporation today awarded Accenture (NYSE: ACN) a five-year contract to help it reduce its procurement costs by creating a new, world-class procurement shared service center.

Under this new, value-based arrangement, Accenture will have a proportion of its fees directly tied to the savings achieved to demonstrate its commitment and confidence in its ability to deliver savings. Accenture will initially focus on delivering strategic sourcing -- savings from across the City’s diverse base of suppliers -- and by transforming the way that the City manages its procurement operations.

A new central City of London Procurement Service will be created to undertake all procurement and procure- to-pay functions. This service will be delivered by a joint team from the City and Accenture for the duration of the contract.

“The City is seeking to achieve savings and drive efficiencies through the way in which it conducts its procurement and procure-to-pay functions,” said Chris Bilsland, the City of London Corporation’s financial director. “We selected Accenture because of its proven success in delivering procurement services to organizations across the world, although, of course, this new contract will complement our commitment to local procurement. The City of London Corporation will continue to enjoy the legacy of both the financial and non-financial benefits after the contract period.”

Change management will be central to this transformation program and Accenture will provide training for both the City staff that will be involved with the transformation as well as those who will take over the ongoing management of the centralized procurement service after Accenture.

“The aim is to save the City of London Corporation more than £30 million over five years,” said Mark Lyons, Accenture’s United Kingdom and Ireland managing director for Health and Public Service. “This innovative, value-based arrangement will ensure that both Accenture and the City of London Corporation are committed to delivering these savings. Accenture will bring its deep industry skills and insight across its global network to drive continuous improvement for the City.”

New technology will be deployed through the implementation of an eMarketplace and a buyer portal to assist departments in requisitioning and using the new service. This unified procurement function will help the City fully exploit the latest procurement techniques, such as category and demand management, and more effectively balance quality, price and operational costs.

Source: Accenture Newsroom

Wednesday, February 23, 2011

Mobile payments to total $984 million in 2014

Mobile payments to multiply sixfold over the next three years, from $162 million to $984 million

Financial trends and news by Ronny Kerr

Short URL: http://vator.tv/n/1751

Wallet in my left pocket, iPhone in my right--it’s the way it has always been for me and probably won’t change for a long while. It’s all I’ll ever need: money and identification on the left, friends and information on the right.

However, it would be ignorant to think that the left pocket is maintaining its relevance. It isn’t.

As smartphones and other powerful mobile devices increasingly proliferate the world over, mobile payments will grow more prominent in tandem. The worldwide transaction value of mobile payments, which reached $162 billion last year, will total $984 billion by 2014, according to a forecast from Yankee Group, an IT research and analysis company.

“Mobile payments” encompasses any kind of purchase made with a mobile device, be it completely within the device (online) or between the device and external systems. That includes mobile banking, international and domestic remittances, contactless cards, mobile coupons and near-field communications.

Now, no one can doubt that paying with a phone could be really convenient, but is it more convenient than credit card or payments from desktop computers? After all, there’s the increased risk of fraudulent activities and other security issues when you pay with a mobile device.

Accenture, a management consulting firm, conducted a survey that asked “tech forwards” in Asia, Europe and the U.S. about those very issues. ("Tech forward” is defined as someone over 18 who owns at least four networked devices and uses at least four Internet services.) No matter which of the three regions respondents resided in, consensus seemed to be that there are indeed privacy and security concerns when paying with a mobile device.

In line with those concerns, tech forwards in Europe and the U.S. did not agree that the mobile phone is more convenient than other forms of payment, with only 26 percent saying so. Similarly, only 29 percent “welcome the day” when a mobile device is their primary form of payment.

Oddly enough, while tech forwards in Asia were nearly as concerned about security and privacy issues, they still responded favorably about the convenience of mobile devices, with 69 percent saying they are more convenient than other forms of payment. Of all Asian respondents, 64 percent say they “welcome the day” they primarily pay with a mobile device.

Personally, I find the hesitance of Europeans and Americans kind of amusing because innovations in technology are necessarily pushing us to a world where we actually do pay for most (if not all) things with our mobile device. Resisting this would be like resisting registering for social networks: it’s obviously far from impossible, but not really convenient. The security issues will never be completely ironed out, but have they ever?

Source: Vatornews

Accenture report IDs 3 primary models for electric vehicle charging infrastructure

By Heather Clancy | February 23, 2011, 6:35am PST


Summary

Which came first, the electric charger or the electric vehicle?
A new Accenture analysis about electric vehicle charger infrastructure pilots and business models suggests that the availability of public electric vehicle charging technology remains a sticking point when it comes to electric vehicle adoption. There are three factors that the consulting firm is watching closely this [...]

Which came first, the electric charger or the electric vehicle?

A new Accenture analysis about electric vehicle charger infrastructure pilots and business models suggests that the availability of public electric vehicle charging technology remains a sticking point when it comes to electric vehicle adoption. There are three factors that the consulting firm is watching closely this year, since many analysts and firms have held up 2011 as a potential break-through year for mainstream electric vehicle adoption: the investment cost and uncertain potential for returns, the unpredictability of charging habits, and the relative scarcity of vehicles, which means we don’t know what technical challenges away.

Accenture’s report, called “Changing the game: Plug-in electric vehicle pilots,” offers perspective into a number of public electric vehicle charging trials that are going on around the world. So far, there are three clear models for electric vehicle charging infrastructure, Accenture finds:

  1. Public infrastructure (primarily driven by municipalities and local governments, which aren’t necessarily expecting a return on their investment other than covering basic costs)
  2. Private infrastructure (this is the technology you might find at a mall or at a parking garage, which will be charged at a premium than public infrastructure)
  3. End-to-end (this is like a service model, where the consumer will be charged some sort of fee under a long-term contract, which covers battery swapping and charging)

There are also some early “lessons” summarized in the report that should be considered by anyone who is considering investment or involvement in electric vehicle infrastructure. Those insights include:

  • The impact on the electric grid needs to be considered more closely, but so far so good: Early pilots have show minimal impact on the grid.
  • Early on, at least, consumers seem to prefer charging in the privacy of their own home.
  • More standards are necessary for a true public charging infrastructure to emerge.
  • Most electric-vehicle drivers (so far) are males in their early 30s and 40s, who own a second vehicle.
  • Early indications are that electric vehicles don’t necessarily need to be charged daily.

Says Accenture analyst Melissa Stark, one of the report’s authors:

“The consumer is the most important factor in determining which business models will succeed. The capabilities needed to deliver these models will be the same across the world, but the players that choose to develop them will vary. This means that standardization of technologies is urgently needed to support the varied involvement of service providers. And greater efforts will be required to improve understanding of consumer preferences.”


Source: ZDNet

Accenture Maps Eight Trends That Will Drive Future of IT

Accenture, a global management consulting, technology services and outsourcing company, has identified eight emerging trends that will drive the future of information technology.

These eight trends are expected to challenge long-held assumptions about IT and will redefine the business landscape, according to Accenture .

“We took a look around the corner and saw a world of IT that barely resembles what enterprise computing looks like today,” said Gavin Michael, managing director of R&D and alliances, Accenture, in a statement.

“The role of technology is changing; it is no longer in a support role. Instead, it is front and center driving business performance and enriching people’s lives like never before,” Michael added.

According to the “Accenture Technology Vision 2011,” report, the most significant trend is that the age of viewing everything through an application lens is ending. Platform architectures will be selected primarily to cope with data volumes and the complexity of data management, not for their ability to support applications.

The relational database will make way for other types of databases like streaming databases, according to Accenture.

IT and other businesses will view application services as utilities that can be procured off the shelf. The role of application and data will be reversed, with data becoming the platform that supports application services.

Accenture predicts that there will be an evolution of social media into social platforms. Company websites may longer be the first port of call for customers. Social identities will become valuable to businesses than the traditional and isolated information they get when an individual registers on their corporate website.

Conversation, which is emerging around cloud computing, will become pervasive that the term itself becomes superfluous. Software as a service (SaaS) and platform as a service (PaaS) in combination with internal applications will cement IT’s role as a driver of business growth, according to Accenture.

The role of people in data security will decline, and will be replaced by automated capabilities that detect, assess, and respond immediately.

Individual privacy will take center stage as a result of increased government regulation and policy enforcement.

Companies that continue to view analytics as a simple extension of business intelligence will be underestimating analytics’ potential to move the needles on the business, according to the report.

IT is evolving from a world that is server-centric to one that is service-centric.

The Accenture report also says business process design is driven by the need for optimization and cost reduction. Tomorrow it will be driven by the need to create superior user experiences.

In December last year, Accenture announced that Magneti Marelli selected the company for the design and development of the company’s in-vehicle infotainment (IVI), telematics and embedded software initiatives.


Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Tammy Wolf
Source: InfoTech Spotlight